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Support

FAQ – Frequently Asked Questions

Each SPOKE piece is made-to-order using your custom size preferences. Once you place your order, our team ensures your garment is tailored to fit you — not just a standard size chart.

Yes. Every SPOKE garment is crafted on-demand to reduce overproduction and ensure your piece fits you perfectly. This allows us to offer better fit and quality while minimizing waste.

We source premium fabrics from across the world — including superfine wools, pure linens, and rich cottons — selected for their drape, durability, and character.

Most garments are shipped within 12–15 business days from the date of order. You'll receive order updates via WhatsApp or email throughout the process.

Yes — if your garment needs slight alterations, we’re happy to help guide you. Reach out to us, and we’ll walk you through your options for adjustments.

Since every SPOKE piece is made to order, we currently offer exchanges or store credit in case of sizing issues. For more details, refer to our Returns & Exchanges Policy.

Yes, we ship globally. International delivery timelines and rates are available at checkout.

Care instructions vary by garment and are mentioned on each product page. As a general rule, we recommend dry cleaning for suits and jackets, and gentle steam or hand wash for pure linen items.

All SPOKE garments are designed and handcrafted in India, combining global fabrics with local craftsmanship for world-class quality.

Absolutely. Whether it’s a groom’s ensemble or an entire wedding party, we specialize in custom looks for your most important moments. Reach out to us directly for a personalized design experience.

Yes — customization is at the heart of SPOKE. From lapel styles and inner linings to monogramming and hand embroidery, we’ll help you craft a look that’s uniquely yours.

Because we only make garments to order, we avoid the overproduction common in mass fashion. Fewer unsold pieces = less waste and a more responsible way to dress.

Because standard sizing rarely fits anyone perfectly. Our mission is to offer the sweet spot between bespoke and off-the-rack — great fit, made for you, with zero compromises.